GincoMEP

Support Center

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User Documentation

Comprehensive guides for Foremen, Time Keepers, General Foremen, and all 11 site roles. Learn attendance, OT, and activity planning workflows.

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Role-Specific Training

Dedicated training materials for each role: Labor, Foreman, General Foreman, Time Keeper, Site Manager, Project Manager, and more.

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Report an Issue

Encounter a bug or system error? Let us know immediately. Our team prioritizes site-critical issues for rapid resolution.

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Odoo 19 Integration Help

Need assistance with ERP sync, data reconciliation, or backend configuration? Our integration team is ready to help.

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Frequently Asked Questions

help How does attendance tracking work?
Foremen record attendance by tapping the 4-digit card number of each worker — marking Present, Absent, or Half Day. Time Keepers can also manage attendance by bus arrival, tracking workers from multiple foremen arriving on the same transport.
help How do I submit overtime requests?
Foremen submit structured OT requests specifying the work performed, project zone, location (block, level, area), and hours. The request flows through a digital approval chain: Foreman ? General Foreman ? Time Keeper, replacing paper-based OT sheets entirely.
help What is the Daily Activity Plan workflow?
Foremen create daily activity plans linked to the WBS, assigning workers to specific activities at villa or zone locations. General Foremen review, edit, and submit the consolidated plan for their discipline. The approved plan automatically feeds the Daily Progress Report (DPR) for client submission.
help How do I access HR self-services?
From the app menu, select HR Services. You can submit leave requests, view your payslip, check remaining vacation balance, and manage expense claims — all without visiting the HR office. Notifications keep you updated on approval status instantly.
help What roles are supported in GincoMEP?
Labor Foreman General Foreman Time Keeper Site Manager Project Manager HR Finance Procurement Store Keeper Admin
help Does GincoMEP support Day and Night shifts?
Yes. GincoMEP is designed to support both Day and Night shift operations. Attendance, OT, and activity planning workflows are available for all shifts with appropriate role access.
help How is GincoMEP integrated with Odoo?
GincoMEP is fully integrated with Odoo 19 ERP backend. All project data, HR records, attendance logs, OT submissions, and work order updates sync in real-time. This enables accurate actual cost calculation per work order and unified reporting.

Need immediate assistance?

Our support team is available 24/7 for site-critical issues. Reach out through any channel:

construction For emergency site support, call our 24/7 hotline